VMS Versus MSP
While they are often linked because they complement one another, VMS and MSP are not synonymous. Boiling it down, a vendor management system is typically a product—it is software used to automate processes. A managed service program is a suite of services offered by experts in the staffing industry to administer the associated processes.
VMS and MSP Services
Regardless of whether you choose to engage an all-encompassing, bundled VMS and MSP solution or simply want to utilize the Work Nexus platform, our subject matter experts are on-hand to offer thoughtful support, training expertise and insight, helping you to get the most out of your system.
Our 360˚ comprehensive services are designed to optimize your Work Nexus experience. Services include:
- Managed services
- End-user support and maintenance
- Change management support
- Needs assessment analysis
- Process and architecture blueprinting
- Supplier performance management
- Cost savings strategy development
- Quarterly and annual business review meetings
Our product architects and program teams take great pride in customizing unique Work Nexus deployments that reflect customers’ cultures, goals, and preexisting workflows. We hold strongly to the idea that a custom-configured technology will yield significantly greater results than an off-the-shelf solution. These results are felt not only during implementation (through eased change management and more rapid adoption), but also during day-to-day operations (when productivity and savings enhancements are truly delivered).
To that end, our teams invest heavily on the front end, working with wide-ranging stakeholders in reviewing customers’ current states and blueprinting ideal workflows…all the way down to the departmental or regional level. This discovery phase empowers our product developers to identify requirements and then deliver technology that achieves goals.